Front of house
What your guest sees
1
Says hello in your website chat
Any hour, any language of choice. No calls, no message apps, no waiting.
"I'd like to book a room"
2
Short reservation form
Dates, room type, number of guests, and how they prefer to pay. The room is held for them.
Room held + payment instructions
3
Pays their way, uploads proof
Bank transfer, payment app, or PayPal. They confirm in the chat and attach their proof of payment.
"I have made my payment"
4
Instant confirmation email
Booking number and a personal check-in QR code, in their inbox within seconds.
Booking # + QR code
5
Personal arrival note, 2 days out
Local weather, directions, tips for their stay, and "have your QR ready."
"See you in 2 days!"
Back of house
What the engine does
6⚙
Trained assistant on duty
Knows your rooms, rates, and payment methods. Answers 24/7 and guides every visitor toward a reservation.
7⚙
Hold logged, clock started
The hold lands in your booking register with a timestamp. Two staff can never grab the same room. The payment clock starts.
8⚙
Proof locked to the booking
The payment proof is attached to the record. Submitting without it is impossible, so nobody "forgets" to send it.
9⚙
Number, QR, log, email
Booking number generated, QR code created, register updated, branded email sent. About 10 seconds, zero typing.
10⚙
Daily arrival scan
Every morning the engine finds verified guests arriving in 2 days and writes each one a personal note with live weather.
Your team
What lands in their inbox
11
7:00 · Arrivals digest
Rooms team starts the day with one clean list of who is arriving, sorted by check-in date. Mornings stop being chaos.
18:00 · Payments to confirm
Finance gets the day's list with proof attached. One dropdown click marks it verified, and the guest instantly gets an "all set" note.
Always on · Polite watchdog
Unpaid holds get a friendly nudge at 24h, a deadline at 72h, then the room quietly releases itself. Capped, never spam.